Terms of service

Last Updated: 4th, March 2026

These Terms of Service ("Terms") govern your use of the Drippy Grippy website and the purchase of products from us.

By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree, you must not use this website.

1. Company Information

Drippy Grippy Ltd
Registered in England & Wales
Company Number: 15447275
Registered Address: 128 City Road, London, United Kingdom, EC1V 2NX
Email: Hello@Drippy-Grippy.com

Drippy Grippy Ltd ("Drippy Grippy", "we", "us", "our") operates this website and sells products through it.

2. Eligibility to Use the Website

Our website is designed for athletes and sports enthusiasts of all ages.

You may browse and use this website regardless of age.

However:

  • If you are under 18, you must have permission from a parent or legal guardian before placing an order.
  • By placing an order, you confirm that you are either:
    • 18 years of age or older, or
    • Have obtained parental or guardian consent to make the purchase.

If you are under 13, you must not provide personal information (such as name, email address or delivery details) without parental consent.

We reserve the right to cancel orders where we reasonably believe parental consent has not been obtained.

3. Products & Descriptions

We aim to ensure that all product descriptions, images and pricing are accurate.

However:

  • Colours may vary slightly depending on screen display
  • Packaging may differ from images shown
  • Minor variations in design may occur

All products are subject to availability.

We reserve the right to discontinue products at any time without notice.

4. Pricing & Payment

All prices are shown in GBP (£) unless otherwise stated.

We reserve the right to:

  • Correct pricing errors
  • Cancel orders where a clear and obvious pricing mistake has occurred

Payment must be received in full before dispatch.

5. Order Acceptance

Your order is an offer to purchase goods from us.

A legally binding contract is formed only when:

  • You receive an order confirmation email, and
  • Your payment has been successfully processed

We reserve the right to refuse or cancel orders at our discretion, including where:

  • Fraud is suspected
  • There is a pricing error
  • Stock is unavailable

If we cancel your order, you will receive a full refund.

6. Shipping

Shipping timeframes and fees are detailed in our Shipping Policy.

Delivery estimates are not guaranteed and may be affected by circumstances outside our reasonable control, including postal delays and customs processing.

International customers are responsible for any import duties, taxes or customs charges imposed by their country.

7. Returns & Refunds

Returns are governed by our Refund & Returns Policy.

This includes:

  • A 30-Day Money Back Guarantee for unworn items
  • 14-day statutory cancellation rights
  • Hygiene restrictions on worn socks
  • Fault claims handled in accordance with the Consumer Rights Act 2015

Nothing in these Terms limits your statutory rights under UK consumer law.

8. Faulty Goods

If goods are faulty, you are entitled to remedies under the Consumer Rights Act 2015.

We may request photographic evidence and, where necessary, return of the product for assessment.

We are not responsible for:

  • Normal wear and tear
  • Damage caused by misuse
  • Improper washing or care
  • Accidental damage

9. Intellectual Property

All content on this website, including:

  • Logos
  • Branding
  • Product names
  • Designs
  • Images
  • Graphics
  • Written content

is the property of Drippy Grippy Ltd and is protected by copyright and intellectual property laws.

You may not:

  • Copy
  • Reproduce
  • Modify
  • Distribute
  • Use for commercial purposes

without our prior written consent.

10. User-Generated Content

If you submit reviews, upload designs, share tagged social media content or otherwise provide content featuring our products:

You grant Drippy Grippy a non-exclusive, royalty-free, worldwide licence to use, reproduce and publish that content for marketing and promotional purposes.

If you are under 18, you confirm that you have parental or guardian consent before submitting content.

If you do not wish your content to be used, please contact us.

11. Promotions & Discount Codes

Promotions and discount codes:

  • Cannot be combined unless stated
  • Have no cash value
  • May be withdrawn at any time

We reserve the right to cancel orders where promotional codes are misused.

12. Limitation of Liability

Nothing in these Terms limits or excludes liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any matter where it would be unlawful to limit liability

Subject to this:

  • We are not liable for indirect or consequential losses
  • Our total liability shall not exceed the purchase price of the goods

13. Website Availability

We do not guarantee uninterrupted access to our website.

We may suspend or withdraw the website for maintenance, updates or operational reasons.

14. Force Majeure

We are not liable for failure or delay in performance caused by events beyond our reasonable control, including:

  • Natural disasters
  • Postal disruptions
  • Government actions
  • Supply chain interruptions

15. Privacy

Your personal data is handled in accordance with our Privacy Policy.

16. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.